Readiness
An honest assessment of where AI can move the needle, and where it cannot yet. No hype, no theater.
Most AI stalls in the gap between a promising pilot and real production use. That gap is operational, not technical. Serradigm closes it with the discipline, governance, and change management most rollouts skip.
The hard part of AI is rarely the model. It is adaptation: the workflows, the governance, and the people who have to trust it and use it every day. Serradigm brings two decades of operational and workforce transformation to that gap, so your AI investment becomes production reality instead of a stalled experiment.
An honest assessment of where AI can move the needle, and where it cannot yet. No hype, no theater.
Change management that gets people to actually use the tools, measured rather than assumed.
Transparency, accountability, and KPI architecture so leaders can trust what ships.
I work with individuals and small businesses today, and I bring two decades of enterprise discipline to that work. That discipline scales up to the mid-market healthcare and financial-services organizations growing into AI. What changes with size is the scope, not the rigor. The five areas below are where I focus.
A clear-eyed read on where AI can move the needle, what has to be true first, and what is not ready yet.
The adaptation plan that gets people to actually use the tools. It brings the communication, training, and reinforcement most rollouts skip.
An honest look at how AI changes the work and the roles around it, so you plan the human side instead of reacting to it.
The measurement layer that tells leaders whether adaptation is real and whether it is paying off.
Retained advisory for organizations that want senior adaptation leadership without a full-time hire.
Working solo or running a small business that needs hands-on help? That tier matters to me too. Start with the workshop, or read on to see what I have built.
Today I work with individuals and small businesses putting AI to work, from a first assistant to a production build. That discipline scales to mid-market healthcare and financial-services organizations, roughly 500 million to 5 billion in revenue, that carry real operational complexity and cannot afford a failed AI rollout. Two decades inside those industries means I speak the language of the regulated buyer.
Individuals and small teams: the workshop is built for you.My most recent build is a 24/7 AI customer assistant for a multi-location retailer. It pairs live conversation analytics and escalation triage with a transparency framework for explainability and human handoff. Built and shipped to production, not a slide deck.
Start Building Your Personal Assistant
A hands-on working session for professionals who want AI that actually saves them time. You start building your own personal AI assistant. You stand up its foundation and bring your first two capabilities to life, then leave owning the start of it, ready to keep building. Not a folder of someday ideas.
Join the waitlistI am shaping the next classes around what people actually need. Add your name and I will reach out as seats open.
The waitlist is being set up this week. To reserve your place now, email chante@serradigm.com and I will add you.
I have spent two decades turning complex operations into executive-ready decisions. My work spans workforce strategy, transformation, and technology across healthcare and financial services. AI is the scale shift, not a new discipline.
The real work is not adoption, putting tools in people's hands. It is adaptation, rebuilding how the work runs around them. Serradigm brings that operational rigor to AI adaptation, so the technology multiplies what people can do instead of quietly replacing it.
Prosci certified change practitioner. MIT Sloan Executive Certificate in Digital Business, expected June 2026.
Exploring an AI rollout, or want a seat in the workshop? Reach out and let us talk.
chante@serradigm.com